Privacy Policy
Last Updated: Febuary 2025
Lucid Web Limited is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us — whether via our website, email, contact forms, or other digital platforms.
What Information Do We Collect?
When you engage with Lucid Web Limited, we may collect the following personal information:
- Full name
- Email address
- Phone number(s)
- Company name and job title
- Business or mailing address
Any other information you choose to provide when contacting us or using our services
How Do We Collect Your Information?
We may collect information from you in the following ways:
- When you fill out forms on our website or contact us directly
- When you request a quote, sign up for updates, or schedule a consultation
- When you use our services or download resources from our platform
- When third-party platforms, with your permission, share information with us
All data is collected with your consent and for the purpose of improving your experience with Lucid Web Limited.
How Do We Use Your Information?
We use the information you provide for the following purposes:
- To respond to inquiries and provide requested services
- To communicate important updates, promotions, or newsletters (only with your consent)
- To analyze and improve our website, services, and user experience
- To maintain legal and contractual obligations where applicable
Confidentiality & Data Security
Lucid Web Limited values your privacy. We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal data.
Please note: We are not responsible for the privacy practices of third-party websites linked through our platform.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers assisting in delivering our services under confidentiality agreements
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or deletion of your information
- Withdraw consent at any time
- Lodge a complaint with a data protection authority if you believe your data is being misused
Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and track anonymized usage data. You can manage or disable cookies via your browser settings.
Making a Complaint
If you have any concerns about how we handle your personal data, please contact us at: privacy@lucidweb.com. We will acknowledge your complaint and aim to resolve it within 15 working days. In complex cases, more time may be required. If you remain unsatisfied with our response, you may escalate your complaint to the appropriate data protection authority.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. All updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or need further clarification, please contact us at:
office@lucidweb.com
www.lucidweb.com